because of the hardware/software/communications intensity, the IS people make the decisions. The problem here is that the IS people may not have a good understanding of functional requirements of the other departments and how others will use the ERP system. Input from all departments is needed for the system to be most effective and to create a sense of buy-in.
About the author:
Stephen Chen is a CPA, an executive-level Sage ERP consultant with more than 25 years of information systems and technology management experience in manufacturing, distribution, finance, planning, and process improvement. He has been responsible for the implementation of IT solutions in both domestic and multi-national companies, with emphasis on technology infrastructure, integration of enterprise-wide business solutions, and applications development.
